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Noticeboard

Welcome to our new Practice Nurse Jenni

We are delighted to welcome Jenni to our Practice Nurse team - prior to this she was working with the District Nurse Team locally so she may well be known to you

Appointments

A small number of online appointments are available to book. This includes onlline booking for telephone appointments.

We continue to have a very high number of patients who fail to attend appointments they have made each day so please do remember to cancel so they can be offered to other patients who may really need them . You can cancel your appointments online. 
 Online Access to records

We now offer patients limited access to their medical records. We will have further information about this on our website shortly. Please note you will need to provide photographic ID to get the required log on. Please ask reception for more information.

New Appointment System and Access

On the 30th June 2014 the surgery started a phased introduction of a new appointment system. We now have an increased number of same day access appointments and telephone slots available for you to book.

We will also be reviewing our prebookable appointments soon.

Our new telephone system was introduced in late August 2014 and we now have one number for all our sites. This is 01964 613221. Please listen carefully to the options to help us direct your call to the appropriate department.

We are currently undertaking a  full review of the Acute Same Day service which include analysing data and access to appointments over a further 4 week period. We will again be asking for patient feedback on your journey from making an appointment to leaving the consultation to see how this has changed since our inital review in September 2014.

Thank you for your support during the change process.



 
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