This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

 

Please read the statement from the 4 surgeries working as the Holderness Health Alliance regarding the future of Primary Care in Holderness on our latest news page

Late Night Appointments

We are pleased to announce that we now have late night opening on Tuesdays and Wednesdays to 8pm for nurse and Healthcare Assistant appointments.  We hope this will prove beneficial to patients who struggle to make a day time nurse appointments.  You can see our Healthcare Assistant Evie for the following: BP's, Healthchecks, Dementia Screening, Vascular checks, Stroke/TIA checks, Hearing Tests, Mental Health Reviews, Dopplers, B12 injections, ECG's. 

Appointments

A small number of online appointments are available to book. This includes onlline booking for telephone appointments.

We continue to have a very high number of patients who fail to attend appointments they have made each day so please do remember to cancel so they can be offered to other patients who may really need them . You can cancel your appointments online. 
 Online Access to records

We now offer patients limited access to their medical records. We will have further information about this on our website shortly. Please note you will need to provide photographic ID to get the required log on. Please ask reception for more information.

Our mission statement

To provide a high standard of care for all our patients and provide a compassionate caring environment to help them improve their health and well-being.

Vision

To work in partnership with our patients, staff and our health partners to provide the best Primary Care services possible working within local and national governance, guidance and regulations.

Our Aims and Objectives



    • To provide high quality, safe, professional Primary Health Care General Practice Care services to our patients.

    • To focus on prevention of disease by promoting health and wellbeing and offering care and advice to our patients.

    • To work in partnership with our patients, their families and carers toward a positive experience and understanding, involving them in decision making about their treatment and care.

    • To be a learning organisation that continually improves what we are able to offer patients.

    • To treat patients as individuals and with the same respect we would want for ourselves or a member of our families, listening and supporting people to express their needs and wants and enabling people to maintain the maximum possible level of independence, choice and control.

    • To work in partnership with other agencies to tackle the causes of, as well as provide the treatment for ill health and where appropriate involve other professionals in the care of our patients.

    • To encourage our patients to communicate with us by joining our Patient Forum, talking to us, participating in our surveys, and feeding back on the services that we offer

    • To ensure all staff have the competency and motivation to deliver the required standards of care ensuring that all members of the team have the right skills and training to carry out their duties competently.

    • To take care of our staff offering them support to do their jobs and to protect them against abuse.

    • Have a zero tolerance to all forms of abuse.

    • To provide our patients and staff with an environment which is safe and friendly.

    • To operate on a financially sound basis.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website