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Noticeboard

Patient Group Report

Our 2014/15 report is now available - please follow the link under the Upload Survey report

Job Vacancies

Available Roles

  • Dispenser
  • Dispensing Apprentice

We currently looking to recruit into our Dispensing team.  The available roles are a Dispenser and a Dispensing Apprentice. 

Applicants for both roles must have a cheerful manner and be able to multi-task in a busy environment.  You will have good IT and organisational skills, have a can do attitude, you must be flexible, caring and a team player.

Please request an application form stating which role you wish to apply for by email to Julie Withey Business Manager at juliewithey@nhs.net

Welcome to our new staff

Sara Phelps has joined us as Team Leader in reception, you may see Sara in our waiting room and she looks forward to speaking with you. Her role is to improve the service levels we offer

Amy Milnes is our new receptionist who will also be spending some time in our dispensary to hand out medication as part of her role. This is to improve the service we offer from our dispensing team

Our new Healthcare Assistant Evie joined us in April and works closely with our Nurse team. She also stock Doctors rooms and provide chaperoning if required.

Sadly we have said goodbye to Nurse Angela who has been a big part of our clinical team and has taken early retirement. We wish her well as she moves onto a new chapter in her life.

 Appointments

A small number of online appointments are available to book. We are planning to make improvements to our online offering in the next few months.

We continue to have a very high number of patients who fail to attend appointments they have made each day so please do remember to cancel so they can be offered to other patients who may really need them . You can cancel your appointments online. 
 

 Online Access to records

We now offer patients access to their records. We will have further information about this on our website shortly. Please note you will need to provide photographic ID to get the required log on. Please ask reception for more information.

Appointments

appointments

Personal Consultations - By Appointment

Consultations are by appointment only. The majority of our appointments are available to book up to 4 weeks in advance. Although you are entitled to see any doctor we would prefer you to see the same doctor each time you attend with an ongoing problem, as this helps the doctor to get to know you and your medical history in order to provide you with better medical care.

An appointment may be made by:

  • Telephoning the Practice on 01964 613221 the message will direct you to the options you require. Please do listen carefully to all the options.
  • On-line by following this link  - registration at the surgery is required for this service . You need to provide full identifiaction to us to register for this service
 
We strive to offer an appointment with a GP within 48 hours. Appointments can be booked up to a month in advance. Please do not call before 8.30am or after 6.00pm to make an appointment.
 
If you cannot attend an appointment please notify the surgery as soon as possible. This saves the doctors’ time and may allow other patients to be seen. Always allow one appointment for each person to be seen

Urgent Appointments

Patients requiring urgent medical attention will always be seen. Please do not insist on an urgent appointment unless you are in genuine need as you could be preventing a person with a serious condition from seeing the doctor at that time. We encourage advanced booking of appointments whenever possible. Many of our same day urgent appointments are with our Nurse Practitioner team. Should all the appointments be booked, the receptionist will take your name and telephone number and will ask a doctor or nurse to call you back to ascertain if there is a medical need for you to be seen the same day. This is a medical decision not a matter of preference.

Practice Nurses

You can have an appointment with the nurse without seeing a doctor. Our practice nurses are highly trained and provide treatment, carry out diagnostic tests, give advice on healthy lifestyle, provide contraceptive advice and treatment, monitor hormone replacement therapy, do pill checks, take smears and monitor and manage a range of chronic diseases. Chronic diseases that can be managed by our practice nurses include asthma, diabetes, high blood pressure, stroke prevention, heart disease prevention and COPD. 

 
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